Workplace Image ÖBB-Konzern
Logo ÖBB-Konzern

Senior Service Manager Data & AI Platforms

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Job

  • Level
    Senior
  • Job Field
    IT, Data, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 55.300 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • AI Summary

    In this role, you will develop IT services in the Data & AI Platforms sector, optimize processes, monitor budgets, coordinate IT management processes, and assist clients in creating data processing and AI solutions.

    Your role in the team

    • You develop and optimize existing and new IT services in the Data & AI Platforms area.
    • You coordinate and communicate with our internal corporate development and operations teams.
    • You plan and monitor budgets, calculate product prices, and analyze cost developments.
    • You monitor and manage the provided IT services, ensuring the adherence to the agreed Service Level Agreements (SLAs) and internal Operational Level Agreements (OLAs).
    • You coordinate and support incident, change, and problem management to minimize potential impacts on business operations, ensure stability and efficiency, and continuously improve.
    • You are committed to the continuous development of the central Data & AI Platforms and their associated development and operational management processes.
    • You support our clients in the creation of Data & AI products.
    • You actively work in our DevOps team on solutions for our clients.

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    Our expectations of you

    Education

    • You have a completed degree in Computer Science, Business Informatics, or a comparable qualification.

    Qualifications

    • You have solid technical knowledge in the administration of Data & AI Platforms and are interested in current technologies in the Data & AI field (API, ETL, Streaming, AI Agents).
    • You bring a business management understanding in the areas of cost control and service calculation.
    • You demonstrate a hands-on mentality and are willing to take on both strategic and operational activities.
    • Additionally, you possess analytical thinking skills and problem-solving competence.
    • You have very good German and English skills in speaking and writing.

    Experience

    • You ideally already have experience in IT service management in large companies.

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    Benefits

    Work-Life-Integration

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    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Lassallestraße 5

      1020 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    ÖBB-Konzern

    ÖBB-Konzern

    Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz

    The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1923
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Dev Reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.3
    • Career Growth

      3.4
    • Workingconditions

      3.6
    • Culture

      3.6
    • Engineering

      2.8
    All Dev Reviews on devworkplaces.com
    Logo ÖBB-Konzern

    Senior Service Manager Data & AI Platforms

    Salary
    from 55.300 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Easy Apply
    Easy Apply

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