Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Temporary employment
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you support internal users in 1st and 2nd level support, analyze and document support requests, assist departments with SAP and CroNet, and monitor the IT infrastructure.
Job Technologies
Your role in the team
- A diverse and responsible range of tasks in a stable, successful family-owned company.
- A appreciative work environment with short decision-making processes and collegial collaboration.
- For your well-being, we provide affordable breakfast and lunch in our company-owned canteen.
- Employee discount on all meat and sausage products from the Marcher product range.
- Free parking options as well as excellent public transportation access.
- First point of contact for our internal users.
- Support and assistance in 1st and 2nd level support (Windows, Office, etc.).
- Analysis, processing, and documentation of incidents and service requests in the ticket system.
- Support of the departments in using SAP and CroNet.
- Participation in the administration and monitoring of the existing server and client infrastructure.
- Expert support for our telephone and communication systems.
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, or relevant degree).
Qualifications
- Willingness to work on assignments and be on call on weekends according to the duty roster.
- Analytical thinking skills as well as enjoyment in solving problems sustainably.
- Strong service and communication orientation.
- Very good German skills as well as solid English proficiency in speaking and writing.
Experience
- Professional experience in 1st- and ideally 2nd-level support.
- Experience with SAP and CroNet is an advantage.
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Benefits
Food & Drink
Work-Life-Integration
More net
Job Locations
This is your employer
Norbert Marcher GmbH
Graz
We are a proud Austrian family business that has been passed down through three generations. Our main focus is meat processing, from fresh meat to deli meats and sausages to prepared meals. We rank among the top ten food producers in Austria (Trend Top 500). We have nine locations throughout Austria, with our corporate headquarters located in Villach.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
IT Support Specialist
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
