Job
- Level
- Experienced
- Job Field
- IT, Support, Requirements
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Dornbirn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop training concepts for lighting solutions, conduct in-person and e-learning sessions, support technicians in solution finding, and provide valuable insights to product development.
Your role in the team
- You assist in defining the requirements that technicians need for a safe and smooth commissioning of our lighting solutions. Additionally, you review these requirements before product release.
- You develop training concepts and derive appropriate training formats. Subsequently, you create the content for in-person training sessions and ensure the procurement of the necessary equipment. You independently conduct the in-person training sessions.
- The ability to create high-quality e-learning courses completes your profile.
- You support our technicians, partners, and clients in comprehensive solution finding — via phone, email, remotely, or on-site — to ensure that our lighting solutions are optimally tailored to customer needs.
- You actively contribute to the continuous improvement process by systematically providing insights from training, support, and complaint cases to product development.
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Our expectations of you
Education
- You have completed a technical education (e.g., HTL, FH, university) and ideally have experience with building management systems.
Qualifications
- You are a responsible team player with strong communication skills and a confident demeanor.
- You have very good German skills and good English skills.
- Independence, reliability, and a proactive work approach characterize you.
- You enjoy working in an international environment and are willing to spend approximately 20% of your working time on business trips.
Experience
- Alternatively, as a career changer, you bring several years of professional experience in support or training, are technically proficient, and are familiar with terms such as automation, building management systems, or network technology.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏸Educational Leave/Sabbatical
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Zumtobel Group AG
Dornbirn
The Zumtobel Group is one of the leading international providers of innovative and high-quality lighting solutions and components, with a presence in over 90 countries.
Description
- Founding year
- 1950
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Construction, Real Estate, Building Services
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.0
Workingconditions
4.6Career Growth
4.0Culture
4.0Engineering
3.4
Training & Support Specialist
- Location
- Stadt Dornbirn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
