Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 53.802 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you maintain and develop the client base with Windows 11, optimize processes through scripting and automation, while supporting rollouts and the integration of banking software on-site.
Job Technologies
Your role in the team
- Maintenance and development of the client base (currently Windows 11) - including management of new builds, patch management, and troubleshooting in close collaboration with the Intune team.
- Scripting & Automation for optimizing client processes.
- Release management for software products deployed on the client side.
- Troubleshooting and technical analysis of client-related issues.
- Support in the integration and implementation of customized software solutions in the banking environment.
- Active participation in incidents and problem cases, including coordination with the Service Desk, 2nd-Level, and 3rd-Level teams.
- Coordination and control of service requests.
- Support for rollout projects in case of occasion.
- Planning and execution of changes in coordination with the customer.
- Use of customized processes and tools.
- Rollout project support for incident case.
- Maintenance and updating of technical documentation (e.g., operation manual).
- Creation of reports and evaluations using existing reporting tools.
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Our expectations of you
Qualifications
- Microsoft Windows 11 knowledge.
- Microsoft SCCM.
- Intune Systematics.
- Scripting.
- ITIL.
- Solution-oriented, quick, competent.
- Team-oriented working style.
- German and English, both written and spoken.
- Customer-friendly expression and communication.
- Ability to conduct direct meetings with the client.
- International collaboration with colleagues in the GDCs.
- Understanding in the banking environment.
- Willingness to undertake potential business trips (within Austria).
Experience
- Several years of IT operations experience.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Eviden
Wien, Klagenfurt, Graz, Innsbruck, Neutal, Ternitz, Salzburg, München, Wien, Wien, Leonding, Leonding, Linz, Linz, Tübingen, Ingolstadt, Stuttgart, Pforzheim, Karlsruhe, Saarbrücken, Mannheim, Fürth, Frankfurt Am Main, Wiesbaden, Köln, Düsseldorf, Kassel, Leipzig, Essen, Paderborn, Holzminden, Hannover – Laatzen, Berlin, Berlin, Meppen, Bremen, Hamburg
Atos is a leader in Infrastructure & Data Management, Business & Platform Solutions, Big Data & Security, Unified Communication & Collaboration Transactional & Payment Services and Cloud Computing.
Description
- Company Size
- 250+ Employees
- Founding year
- 2011
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Engineering
4.0Career Growth
4.1Workingconditions
4.2Culture
4.8
Customer Workplace Expert
- Salary
- from 53.802 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
