Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will be the key contact for IT-related inquiries and issues, handle tickets, assist in troubleshooting, and manage hardware and software installations.
Job Technologies
Your role in the team
- Competent point of contact for various IT-related requirements and issues.
- Troubleshooting via phone, email, ticket system, and personal contact.
- Qualified fault analysis and ticket documentation.
- Intensive communication and collaboration with various expert groups.
- Installation and maintenance of hardware (laptops, printers, monitors, etc.) and software.
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Our expectations of you
Education
- Completed IT education (e.g., apprenticeship, technical college).
Qualifications
- Comprehensive knowledge of Windows and Microsoft Office.
- Very good spoken and written German skills.
Experience
- Initial experience in IT technical customer support.
- Experience with Active Directory and IT hardware is advantageous.
- Advantage: First experience in Mobile Device Management (MDM).
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Vienna
Wagenseilgasse 3
1120 Wien
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT support staff 1st/2nd level
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
