Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € gross/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will focus on monitoring, problem and change management of our IT services, take on on-call duties, and support system oversight and the implementation of new IT solutions.
Job Technologies
Your role in the team
- To strengthen our IT Service Management team, we are looking for a self-reliant and solution-oriented individual.
- Together with your team, you are responsible for successful monitoring as well as problem and change management of our IT services.
- In collaboration on an equal footing with internal and external partners, you ensure smooth operations and the continuous development of our IT landscape.
- You specifically apply your expertise to internal technical issues.
- You will take over operational system monitoring and support the further development of our IT service environment.
- You ensure the availability of all IT services together with colleagues and external partners.
- You take turns with your team approximately every two months outside of office hours for one week to handle on-call duties and are responsible for responding quickly to system issues in case of incidents to ensure smooth operations.
- You are responsible for the incident, problem, and change management of our IT services and are in ongoing coordination with internal and external stakeholders.
- You support the deployment of new and modified IT services as part of releases.
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Our expectations of you
Education
- You have completed vocational training (apprenticeship, HTL, FH, university, etc.) or an equivalent relevant qualification.
Qualifications
- You ideally possess an ITIL certification for this position.
- You are characterized by an independent and self-responsible way of working as well as a high level of analytical skills.
- You value precise and structured working methods.
- You enjoy working in a team and bring a high level of service orientation.
- You have very good German and English skills and can express yourself clearly and convincingly.
Experience
- You have initial professional experience in IT Service Management.
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What we offer
- For this position, a salary package starting from EUR 40,000 gross per year is offered, with willingness to pay above the market rate depending on prior experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
PSA Payment Services Austria GmbH
PSA Payment Services Austria GmbH (PSA) ist ein Transaktionsdienstleister und das österreichische Kompetenzzentrum für bargeldloses Bezahlen. Wir unterstützen Banken rund um die Uhr dabei, ihren Kunden sichere, schnelle und bequeme Transaktionen zu ermöglichen.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
IT Service Manager - Card Based ITSM
- Salary
- from 40.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 29.597 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
