Logo OSCE

Senior ERP Applications Assistant

New

OSCE

Job

  • Level
    Senior
  • Job Field
    BI
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 6.260 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite

    • Job Summary

    In this role, you analyze business requirements, document them, and develop ERP-specific solutions in HR, Finance, and Materials Management. You lead configurations, testing, and process optimizations within the ERP framework.

    Job Technologies

    Your role in the team

    • As Senior ERP Applications Assistant, you will be a member of the ICTS Functional Support Unit (FSU), which is responsible for delivering enterprise resource planning (ERP) applications and services to all OSCE personnel in all field missions and institutions.
    • You will report to the Chief ICT, Functional Support, with the Deputy Director, Head of ICTS, serving as the second-level supervisor.
    • Analyzing and documenting business requirements and translating them into ERP functional and technical specifications across the domains of HR, Finance (including Payables, Receivables, Cash Management, General Ledger and Projects/Grants Accounting), and Materials Management.
    • Documenting and optimizing end-to-end business processes within the ERP ecosystem, ensuring alignment with best practices and regulatory frameworks.
    • Leading the configuration, testing, and deployment of ERP enhancements and new modules, ensuring quality and alignment with stakeholder expectations.
    • Co-ordinating patch management, upgrades, and data migrations with technical teams, minimizing system disruption.
    • Delivering second- and third-level functional support, troubleshooting complex ERP issues, and acting as liaison with vendor support teams.
    • Designing and conducting targeted training sessions and user enablement initiatives to improve ERP adoption and self-sufficiency.
    • Empfehlung aufkommender ERP-Funktionen, Automatisierungstools (z. B. RPA) und Analyseverbesserungen zur Steigerung der betrieblichen Effizienz.
    • Ensuring ERP practices align with organizational policies, data governance standards, and audit requirements.
    • Performing other related duties as required.

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • Completed secondary education, supplemented by specialized training or formal studies in computer science.
    • A first-level university degree in the area of Finance, Materials Management/Supply Chain, HR or Computer Science is desirable.
    • A minimum of seven (7) years of progressive experience in ERP functional analysis, configuration, and implementation, using Oracle E-Business Suite (R12) and/or Oracle Fusion Cloud Applications; a university degree in a relevant field may be considered as a substitute for up to two years of working experience only to determine eligibility.

    Qualifications

    • Relevant certifications (e.g., PRINCE2, Oracle Certified Professional, Oracle Cloud HCM, Agile/Scrum, ITIL) are desirable.
    • Strong analytical and problem-solving skills with proven ability to assess complex ERP issues and coordinate resolutions involving vendors and cross-functional teams.
    • Proficiency in developing reports using Oracle BI Publisher or equivalent reporting tools, and familiarity with SQL/PLSQL for data validation and analysis.
    • Working knowledge of change management, patch testing, and production deployment processes in ERP environments.
    • Vertrautheit mit Projektmanagement-Methoden (z. B. PRINCE2, Agile) und Tools wie JIRA, Confluence oder ServiceNow.
    • Vertrautheit mit den International Public Sector Accounting Standards (IPSAS) und Konfiguration von IPSAS-konformen Hauptbüchern in Oracle EBS, einschließlich Integration des Subledger Accounting (SLA) mit dem Hauptbuch.
    • Excellent oral and written communication skills in English.
    • Strong interpersonal and communication skills; ability to explain technical concepts to non-technical stakeholders and influence process owners.
    • Ability to work independently in a fast-paced, multicultural environment.

    Experience

    • Experience in business process integration and optimization across core ERP Oracle E-Business Suite (R12) and/or Oracle Fusion Cloud Applications modules such as Finance (e.g., Payables, Receivables, Cash Management, General Ledger, Subledger Accounting, Projects/Grants Accounting), HR, Payroll, Procurement, or Budgeting.
    • Hands-on experience in developing ERP functional specifications, conducting user acceptance testing (UAT), and leading solution rollout activities.
    • Experience in second/third-level ERP user support, documentation of knowledge base/FAQs, and training delivery to end-users at various proficiency levels.
    • Experience with cloud-based ERP solutions, Robotic Process Automation (RPA) tools, and low-code/no-code platforms (e.g., Oracle APEX, Oracle HCM Cloud) is highly desirable.
    • Experience in international or public sector settings is desirable.

    This text has been machine translated. Show original

    Job Locations

    Map of company locations

    • Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    OSCE

    OSCE

    Wien

    The OSCE – the Organization for Security and Cooperation in Europe – is the world’s largest regional security organization, with 57 member states in North America, Europe, and Asia. The OSCE works to promote stability, peace, and democracy for more than a billion people through political dialogue based on shared values and practical cooperation.

    Description

  • Founding year
    1991
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Public Service, Unions
    • Logo OSCE

    Senior ERP Applications Assistant

    OSCE
    Salary
    from 6.260 € Gross/Month
    Location
    Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

    More Jobs