Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.300 € Gross/Year
- Location
- Graz, Vienna, Pörtschach am Wörther See
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will advise clients on strategic and operational levels regarding CRM solution implementations and facilitate workshops for requirements analysis and innovative solution design.
Job Technologies
Your role in the team
- As a CRM Consultant, you are responsible for advising new and existing customers on both operational and strategic levels regarding the implementation of CRM solutions.
- Strategically supporting customers from the pre-sales phase, through solution design, to project implementation.
- Preparing the problem space together with the customer in workshops: documenting and analyzing the requirements, as well as transforming them into innovative solutions.
- Supporting the configuration and adaptations of CRM solutions such as SAP Sales / Service Cloud.
- Supporting the development team in developing integration scenarios for the CRM solution into the customer´s existing system landscape.
- Pursuing integrated solutions with other customer experience products and ERP systems.
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Our expectations of you
Qualifications
- Strong business understanding of sales and service processes (lead to cash and ticket lifecycle).
- Excellent communication skills in German and English (min. B2 levels).
- Strong intercultural competencies and a willingness to travel (approx. 15% to 20% of your working time).
- Ability to break down complex issues and communicate them clearly and understandably (for example, in conducting customer training).
- SAP Service or Sales Cloud certification or similar CRM certifications would be desirable.
Experience
- 3+ years of professional experience working with CRM solutions such as Salesforce, Microsoft Dynamics, C4C or similar.
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Benefits
More net
- 🚙Poolcar
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🎁Employee Gifts
- 📱Company Phone for Private Use
- 🚎Public Transport Allowance
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 🧠Mental Health Care
- 👩⚕️Company Doctor
- 🎳Team Events
- 🚲Bicycle Parking Space
- 🙂Health Care Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🧳Relocation Support
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
NETCONOMY
Graz, Madrid, Belgrade, Novi Sad, Pörtschach, Graz, Graz, Zürich, Wien, Dortmund, Amsterdam, Berlin
NETCONOMY is a leader in designing digital platforms and customer experience innovations, helping companies to identify and successfully capitalize on digital potential. Our flexible, scalable solutions are based on the latest technologies from SAP, Google Cloud, and Microsoft Azure. With over 20 years of experience and nearly 500 experts across Europe, we help our clients increase their innovation power and expand their core businesses into the digital world.
Description
- Company Size
- 250+ Employees
- Founding year
- 2000
- Language
- English
- Company Type
- Digital Agency
- Working Model
- Hybrid
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Engineering
3.8Career Growth
3.7Culture
4.5Workingconditions
4.2
CRM Consultant
- Salary
- from 55.300 € Gross/Year
- Location
- Graz, Vienna, Pörtschach am Wörther See
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply