Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- You process support requests from our customers, document them and provide technical assistance via telephone, email or remote maintenance software (TeamViewer).
- You quickly identify what our customers want and support them in terms of configuration, customizing and error analysis.
- If necessary, you will carry out smaller training courses on the program functionality for our users via telephone or remote maintenance.
- You develop solutions for our customers and, if necessary, clarify product-specific requirements with our product management.
- Occasionally you will also support our developers in carrying out software tests.
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Our expectations of you
Education
- Completed training (ideally technical school or high school diploma)
- Ideally, you have IT training or relevant experience in customer support.
Qualifications
- We require appropriate knowledge of German!
- Good PC skills (Windows, MS Office).
- Politeness, friendliness and customer orientation are among your strengths!
- Solution-oriented thinking is not difficult for you.
- As part of our successful team, you act independently, team- and customer-oriented and treat each other with respect.
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Job Locations
Location Vienna
Austria
This is your employer
WIS - Dr. Wienzl Informationssysteme
At Dr. Wienzl Informationssysteme GmbH, we are a purely Austrian private company that has been on the market since 1990. Our corporate philosophy places emphasis on long-term cooperation and partnership with our customers. We specialize in software solutions for medical practices and Institutes, and develop our products exclusively ourselves.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
IT Application Manager
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
