Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € Gross/Month
- Location
- Leoben, Kapfenberg
- Working Model
- Onsite
Job Summary
In this role, you will manage IT workplaces, advise clients, install hardware and software, and provide 2nd-level support while handling documentation and issue resolution in a ticketing system.
Job Technologies
Your role in the team
- You manage existing IT workstations and advise clients in office and production environments in the areas of IT workstation equipment, mobile devices, and telephony.
- Responsibility for the setup, detailed planning, and execution of IT workplace orders, such as coordinating IT follow-up processes and processing service requests in the ticket system.
- Installation and 2nd-level support of hardware and software.
- Detailed documentation of the equipment and the work carried out in the corporate IT asset and license management system.
- Acceptance and process-compliant handling of incidents in the Remedy ticket system.
- Central hub between internal interfaces and clients as well as external service providers.
- Ensuring compliance with corporate IT security policies as well as vulnerability and patch management.
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Our expectations of you
Education
- Completed technical education (apprenticeship, HTL or similar).
Qualifications
- Good knowledge in the IT workplace environment, especially with Microsoft Windows Client operating systems, Microsoft Office, and VMWare.
- Group B driver's license for occasional business trips.
- Through your friendliness towards clients and colleagues, you contribute to smooth collaboration that can sustainably address requirements together.
Experience
- First experience in the network field is advantageous.
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Benefits
Food & Drink
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
Location Leoben
Steiermark
Austria
Location Kapfenberg
8605 Steiermark
Austria
Topics that you deal with on the job
This is your employer
voestalpine AG
Linz, Zeltweg, Leoben, Kapfenberg, Böhlerwerk, Wien, Krems An Der Donau
Voestalpine is a world-leading technology and industrial goods conglomerate with comprehensive material processing expertise. With its top quality products and system solutions made of steel and other metals, voestalpine is one of the leading partners in Europe's automotive and household appliance industries as well as worldwide in the oil and gas industry.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Engineering
2.8Career Growth
3.6Culture
3.5Workingconditions
4.0
IT Technician Workplace Management
- Salary
- from 3.843 € Gross/Month
- Location
- Leoben, Kapfenberg
- Working Model
- Onsite
