Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.400 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you provide technical support for end users, install and maintain IT systems, assist with audio and video conferencing setups, and create documentation for the knowledge base.
Job Technologies
Your role in the team
- Providing technical IT support for end users on site, by telephone or ticket system.
- Diagnosis, documentation and resolution of hardware and software problems.
- Installation, configuration and maintenance of IT systems, applications, mobile phones and IT workplace.
- Support for audio and video conferencing systems, including setup and troubleshooting for meeting rooms and during university events.
- Training and support for end users in the use of IT systems.
- Creation and maintenance of documentation and knowledge base.
- Einhaltung der IT-Richtlinien und Sicherheitsstandards.
- Collaborating with other IT teams to solve complex problems.
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Our expectations of you
Qualifications
- Enjoy contact with students and employees.
- Ability to work in a team, flexibility and service orientation.
- Knowledge of Microsoft Office 365 / Entra / Teams / SharePoint / Intune / PowerShell and Windows 11 (Mac and Linux desirable).
- Very good written and spoken communication skills (German and English).
Experience
- Completed IT apprenticeship, IT technical school, HTL (partial), (partial) studies in the IT field or corresponding practical experience.
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Benefits
More net
Job Locations
This is your employer
IT:U - Interdisciplinary Transformation University Austria
IT:U - Interdisciplinary Transformation University Austria is an innovative university in Linz focused on digital transformation. With an interdisciplinary approach, it promotes the development of digital skills to tackle modern challenges.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT Support Technician
- Salary
- from 36.400 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
