Job
- Level
- Senior
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this key role, you will support sales with technical expertise in pre-sales and select post-sales activities, particularly focusing on network security and Fortinet products.
Job Technologies
Your role in the team
- In dieser Schlüsselrolle arbeitet ein Systemingenieur eng mit einem Vertriebsmitarbeiter in einem festgelegten Bezirk zusammen.
- The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales activities, and selected post-sales activities.
- Understanding of the Fortinet portfolio with the ability to demonstrate and articulate technical and business value.
- Strong foundational knowledge in security and networking technology and specifically in our 'core technology', FortiOS-based products.
- Subject Matter Expert and first contact in an assigned technical domain within or across assigned sales district.
- Manage domain use cases, competitive intelligence, and differentiation.
- Excellent product integration & customization skills including relevant 3rd party integrations.
- Create sales opportunities by identifying solutions to customer problems and assist in qualifying sales leads from a technical perspective.
- Discover opportunities to upsell and cross-sell Fortinet solutions.
- Initiate and influence project decisions.
- Manage and lead all aspects of the technical sales engagement from general queries to demos, RfX, and PoC's around features, specifications, and functionality to integration.
- Provide architecture and implementation design consultation and best practice guidance for strategic opportunities.
- Act as a trusted advisor for assigned accounts and maintain the technical relationship with the customer.
- Work closely with the regional escalation manager, technical support team, and engineering to ensure the customer's technical issues are addressed and resolved.
- Collaborate with peers, Consulting System Engineers (CSEs), Solution Architects, Business Consultants, Professional Services, and/or Partners on complex opportunities.
- Capture and manage customer requirements through the Consulting System Engineering Team to Product Management.
- Support PreSales, Sales & Channel enablement activities and events.
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Our expectations of you
Education
- Bachelor's degree or equivalent experience. Graduate degree preferred.
Qualifications
- Expert level knowledge in networking (LAN, WIFI, WAN, SDN, routing, switching), and network security (Next-Gen Firewalls, Intrusion Detection, encryption protocols).
- Strong customer focus to address complex technical and business requirements with a self-motivated, positive attitude.
- Goal-driven, adapting to shifting priorities, demands and timelines.
- Knowledge of the following domains is a plus: Data center architectures (e.g., ACI, NSX-T), Security Architectures (e.g., Zero Trust, SASE), Modern Software Architectures (e.g., DevOps, IaC), Cloud Architectures with at least one public cloud specialization, Security Operations (e.g., Orchestration, Automation, SIEM tools), IT security standards (e.g., BSI 200-x, ISO2700x, COBIT, NIST), and/or relevant regulations (EU-DSGVO, BDSG, NIS-2/KRITIS).
- Excellent German and English language skills.
- Ability to interface with senior levels of internal / external organizations is required.
- Expert level verbal & written communication, presentation, prioritization, and interpersonal skills.
- Willingness to travel 20-50% of the time.
Experience
- Minimum of 5 years' experience in pre-sales support with proven success.
- Deep level experience in installation and configuration of network devices, systems (UNIX/Linux, Windows-based, virtualized and containers), public-clouds, and scripting (ideally Ansible, Terraform, Python with good knowledge of APIs).
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Job Locations
Topics that you deal with on the job
This is your employer
Fortinet
Fortinet is a leading company in the field of cybersecurity, developing and distributing innovative software and hardware solutions. With a focus on network security, it offers a wide range of products and services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Systems Engineer
- Location
- Vienna
- Working Model
- Hybrid, Onsite
