Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.700 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle phone and remote support for clients as well as servers and network technology, analyze issues, document solutions, and independently implement project components.
Your role in the team
- Telephone support and remote maintenance for clients, networks, and servers.
- Participation in or independent implementation of partial areas of projects.
- Performance recording (ticket system) and system documentation.
- Processing tickets related to Windows clients and network technology.
- Independent problem analysis and troubleshooting.
- Remote maintenance, installations, and end device management.
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Our expectations of you
Education
- Completed education in the IT field (apprenticeship, HTL, technical school, etc.).
Qualifications
- Good knowledge of Microsoft, hardware, and client systems.
- Driver's license B.
- Positive & friendly demeanor as well as good manners.
- Thirst for knowledge, perseverance, and the determination to solve and complete tasks.
- Stress resistance.
- Independent and structured way of working.
- Very good spoken and written German skills, English for technical topics.
- Teamwork skills and strong communication abilities.
Experience
- Experience in 1st & 2nd Level Support.
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Benefits
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
techbold network solutions GmbH
Wien
Die techbold technology group AG is a young, innovative IT startup that merges the experience and know-how of seasoned technicians with the dynamism and flexibility of a Startup company.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Support Engineer - 1st & 2nd Level
- Salary
- from 2.700 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
