Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.348 to 4.228€ Gross/Month
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze technical requests for photovoltaic systems and develop solutions. You also conduct training, provide advice at trade shows, and support customers via phone and email.
Your role in the team
A customer has a special request - whether it is in planning a photovoltaic system with storage solution and wallbox or in solving a technical problem on an existing system.
This is where you come into play.
As a technical support professional, you are the first point of contact for our customers in the DACH region.
You analyze technical issues, develop practical solutions, and ensure competent and efficient support — primarily in German, occasionally in English, via phone and email.
Your main task is technical support.
Furthermore, you can also contribute your expertise on a smaller scale in other areas, for example through:
- the conduction of internal and external training sessions
- the creation of training materials
- Customer consulting at trade fairs and company open days
- occasional service assignments
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Our expectations of you
Education
- Completed technical education (apprenticeship, HTL) in the field of electrical engineering
Qualifications
- Enthusiasm for technology and renewable energy
- Strong communication skills and openness
- Independent and solution-oriented working style
- Very good knowledge of German as well as good knowledge of English for occasional use.
- Good IT skills (MS Office)
Experience
- First experience in technical support is an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Fronius International GmbH
Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels
Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.
Description
- Company Size
- 250+ Employees
- Founding year
- 1945
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Electronics, Automatization, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Workingconditions
4.6Culture
3.7Engineering
3.0Career Growth
3.7
Technical Support Engineer
- Salary
- 3.348 to 4.228€ Gross/Month
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
