Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 41.552 € Gross/Year
- Location
- Stadtgemeinde Vils
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You answer customer inquiries regarding the installation, setup and use of our software.
- To do this, you will use a variety of communication channels, such as our ticket system, Teams, email, telephone, and carry out remote maintenance using TeamViewer.
- As the first point of contact for our customers, you make a significant contribution to customer loyalty and relationships.
- You work closely with the development team and also act as a feedback provider for the specialist department.
- Your responsibilities also include creating installation instructions that take all new features into account.
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Our expectations of you
Education
- Training or professional experience in the IT sector
Qualifications
- Communication skills, empathy and problem-solving skills
- good knowledge of German and English
Experience
- Experience with Windows operating systems and MS SQL databases/servers
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Benefits
Work-Life-Integration
Job Locations
Location Stadtgemeinde Vils
6682 Tirol
Austria
This is your employer
IBF Solutions GmbH
IBF is the leading provider of software systems and consulting services in the field of machine safety. Our focus lies in supporting national and international customers with CE marking and risk assessment for machines, installations, and electrical devices.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Servicedesk Specialist
- Salary
- from 41.552 € Gross/Year
- Location
- Stadtgemeinde Vils
- Working Model
- Hybrid, Onsite
