Job
- Level
- Junior
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you customize SAP IS-H and maintain hospital organizational structures. You also analyze issues within incident management and provide support in 2nd and 3rd level support tasks.
Job Technologies
Your role in the team
- They customize in the SAP IS-H or SAP IS-H successor product area.
- You will be responsible for mapping and maintaining the organizational structures (OE) of the WiGev hospitals.
- They perform activities within the scope of 2nd and 3rd Level Support (incident ticket processing).
- You are working on the analysis of errors within the scope of the Incident Management process (ITSM).
- You collaborate with other teams and coordinate external partnerships.
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Our expectations of you
Qualifications
- You possess good general ICT skills (e.g., MS Office, hardware, software, network).
- You have basic knowledge of customization and tailoring, ideally of SAP modules.
- You have the ability to analyze complex technical problems and develop solutions.
- You demonstrate good German language skills (at least level B2).
Experience
- You have initial professional experience in customizing an IT operation.
- You have initial experience in Incident Management (1st, 2nd, or 3rd Level Support).
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What we offer
- Your employment relationship is based on the Viennese Civil Servants Act.
- Flexible working hours (without core working hours).
- Option to work remotely (up to 60%).
- Option to offset overtime or to consume time off.
- Extensive training programs and opportunities for further development in a variety of areas within Wien Digital.
- Comprehensive health program: e.g., annual health check-up, company doctor, KFA-insured.
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
SAP Customizer
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
