Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.947 € Gross/Month
- Location
- Grieskirchen
- Working Model
- Onsite
Job Summary
In this role, you will develop digital service processes and be responsible for their sustainable implementation. You will analyze workflows, coordinate technical implementation, and act as the SAP key user for service-related IT topics.
Job Technologies
Your role in the team
- You assume professional responsibility for the further development of our processes in customer service. You analyze existing workflows, derive improvement measures, and ensure that processes function sustainably in daily operations.
- You design the digital processes in service to be understandable, reliable, and practical. This includes developing existing and new systems — from requirements definition through testing to implementation. Our IT team or external partners will handle the technical implementation together with you.
- You ensure data quality and smooth collaboration of IT systems. As an SAP Key User, you are our primary contact for all service-related IT topics.
- You actively contribute to projects, identify areas for improvement, and drive the implementation of AI applications in service processes.
- Our Service IT landscape is diverse - variety is guaranteed. We work, for example, with SAP, CRM, CAQ, Learning Management System, etc.
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Our expectations of you
Education
- You have relevant training in the field of data processing, Business Intelligence, or similar (HTL, university degree, etc.).
Qualifications
- You enjoy working with IT systems and are accustomed to leading and supporting projects, developing solutions, and driving process optimizations.
- You have an interest in land technology and agriculture. This helps you to better understand processes and their benefits in customer service.
- You work in a structured and independent manner and communicate confidently in exchanges with specialist departments and IT.
Experience
- You have several years of experience in process management or IT-related roles and enjoy working with complex systems.
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What we offer
- You are taking on a new role in an IT-related, practical environment that offers you real scope for shaping and influence.
- You have the opportunity to further develop systems in the service in a targeted manner and directly influence their usability and availability.
- You will become part of a motivated service team that supports you in all processes and shares expertise.
- You contribute to ensuring that our machines operate in the fields worldwide, making a real contribution to global food supply.
- Our lived culture of using "you" ensures that collaboration is straightforward, personal, and appreciative.
- Earn more: We adhere to the collective agreement of the metal industry. Your actual salary will be negotiated in a personal interview.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
PÖTTINGER
Grieskirchen
PÖTTINGER is an Austrian family-run business that offers its customers sustainable higher productivity, efficiency and quality. As a reliable partner, PÖTTINGER is there for its customers.
Description
- Founding year
- 1871
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry