Level: Experienced

Job Field: IT, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 3.800 € Gross/Month

Location: Vienna

Working Model: Hybrid, Onsite

Job Summary

You analyze and resolve hardware and software issues in first and second-level support, maintain workstations and mobile devices, and document technical processes to optimize the IT landscape.

Job Technologies

Your role in the team

Support of users within the scope of First- and Second-Level Support.
Analysis, prioritization, and resolution of hardware and software issues.
Close collaboration with external IT service providers for more complex issues.
Installation, configuration, and maintenance of workstations as well as mobile devices.
Administration and support of our central business applications.
Responsibility for the MOTIONDATA system.
Creation and ongoing updating of technical documentation.
Participation in IT projects and continuous optimization of the existing IT landscape

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Our expectations of you

Education

Completed IT education (apprenticeship, HTL, FH) or comparable professional experience.

Qualifications

Excellent knowledge of Windows client environments and Google Workspace, as well as proficient handling of common business applications.
Structured, solution-oriented, and independent working style with a high level of service and communication orientation.
Class B driver's license

Experience

Several years of experience in IT support.
Technical understanding, ideally in the automotive sector, experience with industry-specific software is an advantage.

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