Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.592 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you assist colleagues with IT inquiries in 1st and 2nd level support, manage network administration, document solutions, coordinate IT service requests, and actively participate in IT projects.
Job Technologies
Your role in the team
- Step by step, you will be trained by your ITO colleagues and will soon take on the following tasks:
- Support and assistance for our colleagues in 1st & 2nd Level Support: Whether remotely or on-site – you help with IT inquiries related to hardware and software (Windows, Linux), manage end devices, printers, and telephony, and serve as the first point of contact for desktop support.
- Coordination of IT orders: Together with our suppliers, you ensure the processing of IT service requests and keep track of IT equipment.
- Support in network and meeting rooms: You are responsible for network administration and the technical equipment of our meeting rooms.
- Administration and Documentation: You maintain our IT Service Management System, document solutions, and create helpful user guides to make everyday IT tasks even easier for everyone.
- Project support: You will participate in exciting IT projects and take on minor project planning and documentation.
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Our expectations of you
Education
- You have completed a technical education (e.g., HTL, University of Applied Sciences, University) or possess an equivalent qualification from practical experience.
Qualifications
- You enjoy taking the initiative and find pleasure in identifying suitable IT solutions.
- A structured and self-reliant way of working is natural to you; you keep a calm head and support our researchers.
- You value teamwork and enjoy sharing your knowledge with your colleagues.
- You communicate confidently in German (spoken and written) and are able to communicate effectively in English to understand work materials as well as to support our international researchers.
Experience
- Initial experience in the IT sector facilitates your entry.
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What we offer
- The gross annual salary according to the collective agreement is EUR 46,592.
- The current salary is determined individually based on your qualifications and experience.
- In addition, besides numerous benefits, we offer flexible working conditions and personalized training opportunities in a highly innovative environment.
- At AIT, we create an inclusive and family-friendly working environment that promotes equal opportunities and actively enhances diversity within our workforce and leadership positions.
- Among other initiatives, we are committed to increasing the proportion of women in our company and therefore especially welcome applications from women.
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Benefits
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🧠Mental Health Care
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 👩⚕️Company Doctor
- 🎳Team Events
Work-Life-Integration
- 🙅♂️No All-In Contracts
- 🏝Extra Holidays
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Food & Drink
More net
Job Locations
This is your employer
AIT Austrian Institute of Technology GmbH
Wien, Klagenfurt, Graz, Hall In Tirol, Dornbirn, Seibersdorf, Steyr-Gleink, Wien, Braunau Am Inn - Ranshofen, Wien, Tulln
The AIT Austrian Institute of Technology is Austria's largest research institute and is considered a specialist in central infrastructure issues for the future, Europe-wide.
Description
- Company Size
- 250+ Employees
- Founding year
- 2007
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Science, Research
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
3.6Engineering
4.0Culture
4.2Workingconditions
3.7
Employee Desktop Support
- Salary
- from 46.592 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
