Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- 41.253 to 48.000€ Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
As an IT support specialist, you handle tickets in a service desk system, international hotline calls, and direct end-user support — both on-site and remote.
Together with your colleagues, you are responsible for maintaining and implementing new IT solutions.
Your daily work includes:
- Ticket Logging/Updating (Incidents/Requests, etc.)
- Remote Incident Resolution
- Hardware installations
- On-site troubleshooting / fault rectification
- Inventory Management
- Software Deployment
- Recording/Handling of issues in English
- Additionally, you have the opportunity to participate in a variety of IT projects as needed.
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Our expectations of you
Qualifications
Proven expertise in installation, configuration, and troubleshooting in the following areas is required:
- Desktops, Laptops, Printers, and Computer Peripherals
- Microsoft Windows 7 to Windows 11
- Microsoft Office 2010 and later
- Teams
- ADSL/DSL routers/firewalls, LAN switches
- TCP/IP, DNS, DHCP
- Microsoft Active Directory User Management (passwords, unlocks, etc.)
- Antivirus software
- OneDrive
- Microsoft Azure
- Cylance
- Heimdall
- Bitlocker encryption
- Telephony/VoIP systems
- Altiris Asset Management
- VPN Customers
- SAP customers
Personal Skills
- Strong analytical and problem-solving skills
- Ability to perform well under pressure
- Self-motivated, organized, and able to work independently.
- Fluent German and good English skills are essential.
Experience
Furthermore, any experience in the following areas would be advantageous:
- Additionally, at least 2 years of documented experience in an IT support or helpdesk role.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Graz
Steiermark
Austria
This is your employer
Hottinger Brüel & Kjær
Hottinger Brüel & Kjær, founded in 2019 through the merger of HBM and Brüel & Kjær, specializes in precision measurement and testing technologies, offering solutions for mechanical, acoustic, and electrical measurements.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Support Specialist
- Salary
- 41.253 to 48.000€ Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
