Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.040 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
Job Summary
In this role, you will handle 2nd level support by analyzing network issues, resolving outages, and configuring as well as managing network devices to ensure smooth infrastructure operation.
Job Technologies
Your role in the team
- You start directly in 2nd Level Support as a technician with the following tasks:
- You are responsible for the smooth operation of the network infrastructure at customer sites, which are distributed around the globe.
- Receiving support requests and their solution-oriented processing, including documentation, are part of the daily work.
- You analyze, evaluate, and resolve disturbances and network issues.
- You configure and manage network devices such as switches, routers, access points, and firewalls.
- You take over newly installed systems from the project team into Customer Service.
- Providing technical support and assistance to KNAPP customers worldwide is your daily business.
- On-call duties offer you the opportunity for attractive additional earnings.
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Our expectations of you
Education
- You have a basic technical education (HTL, FH, university) or have acquired relevant IT skills through other means.
Qualifications
- You possess solid knowledge of network protocols and technologies (TCP/IP, VLAN, VPN, routers, switches, access points).
- Network certifications such as CCNA are an advantage.
- You have already had contact with Linux operating systems and are proficient in the essential commands for handling files and directories in the CLI.
- Good German and English skills are assumed.
- Teamwork, reliability, and initiative are part of your personality.
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What we offer
- The minimum salary for this position is EUR 3,040 gross per month.
- However, we offer a market-compliant salary depending on your qualifications and previous experience.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Engineering
2.9Career Growth
3.8Workingconditions
3.8Culture
3.7
IT Support Engineer
- Salary
- from 3.040 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.197 € net/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
