Job
- Level
- Experienced
- Job Field
- Application, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you optimize accounting processes for clients, train users on software use, and coordinate teams to maximize automation and implement tailored solutions.
Job Technologies
Your role in the team
- As a Product Specialist for Accounting Automation, you play a crucial role in implementing our solutions for our clients.
- You work closely with users and key users to optimize their business processes and ensure that our software is used in the best possible way.
- You are responsible for training, supporting, and optimizing product usage to ensure long-term success.
- Thanks to your extensive expertise in accounting and your deep product knowledge, you work closely with the client to implement tailored automation requirements.
- You plan and conduct customer visits and meetings, optimize the users' workflows, and provide training and follow-up training to ensure optimal use of our software.
- You coordinate various teams to optimally configure the software and ensure maximum automation.
- You connect the knowledge building at the customer, process optimization, optimal configuration, and the utilization of our service departments.
- You gather customer feedback, pass it on to the Account Manager (ACM), and work closely with Requirements Engineering to ensure that customer requirements are incorporated into product development.
- You support user training and act as a technical and functional contact person for the users.
- You resolve user issues in close collaboration with technical support and ensure that service levels are maintained.
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Our expectations of you
Qualifications
- Customer- and solution-oriented B2B consulting, result management, proactive prioritization, and implementation of activities.
- Integrative communicator who can work seamlessly with multiple stakeholders.
- Enjoyment of working in a highly dynamic environment of a scale-up.
- Excellent German and English language skills, both written and spoken.
Experience
- Experience in financial accounting or tax consulting, ideally within the BMD environment.
- Experience in project or process management, preferably in the SaaS or BMD environment.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Finmatics GmbH
Finmatics software supports companies and tax firms in experiencing the future of accounting today. Our digital assistants combine smart software that learns with comprehensive know-how that grows with you. As a result, our customers benefit from intelligent automation of their accounting processes - fast, easy and audit-proof.
Description
- Founding year
- 2016
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Product specialist for accounting automation
- Salary
- from 48.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
