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Senior Expert Operational Excellence - Business Operations Digital Transformation

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Job

  • Level
    Senior
  • Job Field
    BI, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 4.779 € Gross/Month
  • Location
    Gemeinde Langkampfen
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you optimize processes using digital tools and drive digital transformation by serving as an interface between IT and business areas, managing transformational initiatives across SAP/S4HANA.

    Job Technologies

    Your role in the team

    • This role drives operational excellence and digital transformation within Business Operations by integrating digital capabilities, AI-enabled solutions, and end-to-end transformation initiatives.
    • Acting as a key interface between Business, IT (DD&IT), and global process owners, the position enables sustainable business value, adoption of digital solutions and the evolution of a future-ready, scalable, digitally enabled function.
    • Continuously optimizing processes through digital tools and automation to deliver efficient, scalable and high-quality outcomes.
    • Identify and implement opportunities for standardization, simplification, and efficiency gains.
    • Partner with Global Process Owners, Business Partners, and country teams to ensure consistent execution and optimization of processes.
    • Enable end-to-end SAP/S4HANA processes in alignment with global standards.
    • Drive adoption of data, digital and AI solutions.
    • Translate business needs into scalable digital use cases and support prioritization within the transformation portfolio.
    • Enable effective utilization of digital tools by acting as a bridge between technical and business stakeholders.
    • Manage and deliver transformation initiatives ensuring alignment across departments and functions.
    • Ensure business readiness, stakeholder alignment and sustainable adoption of new processes and tools.
    • Contribute to governance, reporting and performance tracking frameworks.
    • Promote a digital-first mindset and embed data-driven ways of working across Business Operations.
    • Support capability building initiatives such as AI, data literacy, and digital tools in alignment with TRD priorities.
    • Contribute to the development of a future-ready workforce combining business, process, and digital capabilities.

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    Our expectations of you

    Education

    • University degree in Informatics, Bioscience, Business Administration or similar with fluency in English and relevant experience in data, analytics, AI or platform roles.

    Qualifications

    • Proven track record in delivering digital or AI-enabled transformation initiatives.
    • Demonstrated learning agility in digital and AI topics.
    • Understanding of data integrity, compliance and governance requirements.
    • Strong end-to-end process thinking and operational excellence mindset.
    • Ability to bridge business, digital and data domains.
    • Strong stakeholder management in global, cross-functional environments.
    • Solid change management and transformation delivery capabilities.
    • Exposure to large-scale transformation programs such as SAP/S4HANA and ERP transformations.
    • Certification or training in Lean, Six Sigma or Change Management.

    Experience

    • Several years of experience in Process Management.
    • Experience with enterprise systems such as SAP/S4HANA and global process models.
    • Experience leveraging data, automation and digital tools in a business context.
    • Excellent communication and collaboration skills with proven speaking, presentation and facilitation experience in internal and external environments.
    • Experience in pharmaceutical, biotech, or regulated environments.

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    What we offer

    • In addition to a market-competitive base salary, Novartis offers an attractive incentive program, a modern company pension scheme, childcare facilities, learning and development opportunities as well as worldwide career possibilities within the Novartis group.
    • For this position, the minimum salary is disclosed in accordance with Austrian law, and the actual salary will be significantly higher depending on experience, qualifications, and competencies.
    • Novartis is open for part-time and job-sharing models and supports flexible and remote working where possible.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Gemeinde Langkampfen

      6336 Tirol

      Austria

    This is your employer

    Novartis

    Novartis

    Kundl

    Members of the Novartis Group, we have locations in Kundl, Schaftenau, Unterach/ Attersee and Vienna where we are focused on researching, developing, producing and selling medications. For over 70 years medications have been produced biotechnologically in Kundl.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Pharmaceutical Sector, Chemical Industry, Biotech
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    Logo Novartis

    Senior Expert Operational Excellence - Business Operations Digital Transformation

    Salary
    from 4.779 € Gross/MonthNet salary converted from the gross salary in the job ad.from 3.108 € net/Month
    Location
    Gemeinde Langkampfen
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders
    English Only
    English only required

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