Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Linz, Schwertberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve complex incidents in the Transport Information System, optimize processes, conduct user training, and coach key users to ensure system stability.
Job Technologies
Your role in the team
- 2nd Level Support for the Transport Information System (TIS)
- Analysis and resolution of complex incidents and ensuring system stability
- Participation in system optimizations and releases
- Conducting user training sessions and developing practical training materials.
- Coaching of key users and development of knowledge management
- Support with international rollouts
- Close collaboration with business units, development, and infrastructure
- Participation in the further development of the TIS and process optimizations
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Our expectations of you
Education
- Completed IT training or a comparable qualification
Qualifications
- Good process understanding in an operational environment
- Analytical thinking and structured working approach
- Enjoyment of knowledge transfer and training
- German and English language skills (C1 level)
- Knowledge of interfaces (API, EDI, databases)
Experience
- Experience in Application Support or IT Operations
- Ideally, experience with transport or logistics systems.
- Experience with ITSM processes (Incident, Change, Request)
- Experience in international environments
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What we offer
- Remuneration: from € 3,500 gross/month (possible overpayment negotiable individually)
- Working hours: Full-time employment (day shift)
- Work location: 4311 Schwertberg
- Secure your professional future in an established family business
- Referral bonus for recruiting new colleagues
- flexible working hours & home office
- Support for professional and personal development
- Access to development programs and career advancement opportunities
- Attractive benefits (e.g., canteen, health programs, employee discounts)
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
ACCO GesmbH
ACCO GesmbH is a leading personnel leasing and management company in Austria, specializing in the placement of skilled and unskilled workers in the regions of Linz and St. Valentin. With a focus on flexibility and reliability, ACCO provides tailored solutions for companies in industry and trade.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Operations Engineer
- Salary
- from 3.500 € Gross/Month
- Location
- Linz, Schwertberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
