Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.016 € Gross/Month
- Location
- Lambach
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for technical inquiries regarding autonomous mobile robots, analyzing issues, configuring software, and collaborating closely with various departments.
Your role in the team
- First point of contact for technical inquiries from our national and international customers regarding our Autonomous Mobile Robots.
- Telephone and digital processing of support requests using our helpdesk system.
- Structured and solution-oriented error analysis and troubleshooting, as well as documentation.
- Configuration, installation, and updating of our software solution (e.g., planning and execution of updates).
- Collaboration with internal departments (mainly hardware, software engineering, and assembly).
- On-call duty for optimal customer support, occasional customer visits.
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Our expectations of you
Education
- Completed technical education (e.g., HTL / apprenticeship in electrical engineering, mechatronics, IT, or similar).
Qualifications
- Quick comprehension as well as a solution-oriented and reliable work approach.
- High level of customer orientation and good communication skills.
- Excellent spoken and written proficiency in German and English.
Experience
- (First) professional experience in technical support.
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Benefits
Food & Drink
Health, Fitness & Fun
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
AGILOX Services GmbH
Vorchdorf
We are ushering in a new era of Intelligent Guided Vehicles with AGILOX. We are committed to changing the landscape of this market and bringing about innovation and progress.
Description
- Founding year
- 2008
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.3
Engineering
3.9Career Growth
4.5Culture
4.1Workingconditions
4.7