Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you will manage customer IT infrastructures, efficiently analyze and resolve issues to ensure smooth operations and optimal service delivery.
Your role in the team
- You manage and operate the IT infrastructures of our clients, ensuring that all systems run reliably.
- In this role, you analyze disruptions, diagnose issues, and resolve them efficiently to ensure uninterrupted operation.
- You provide technical support to our customers in ongoing operations and assist them with complex questions.
- In close collaboration with our Service Desk and System Engineers, you ensure smooth service delivery.
- You will be responsible for the lifecycle management of existing IT system landscapes and ensure they are kept up to date.
- As a reliable point of contact, you coordinate tasks and actively contribute to the successful implementation of projects and inquiries.
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Our expectations of you
Education
- With your completed IT education (apprenticeship, technical school, or HTL) and practical experience in IT support or technical customer service, you know how to design IT processes efficiently and continuously optimize them.
Qualifications
- You are passionate about modern IT infrastructures, work proactively and independently, and demonstrate a high willingness to learn.
- Your analytical mindset enables you to quickly identify, analyze, and resolve disruptions and complex technical challenges in a customer- and solution-oriented manner.
- You possess extensive expertise in working with Microsoft operating systems and demonstrate a strong commitment to improving operational processes and the lifecycle management of existing IT system landscapes.
- Very good German and good English skills in spoken and written form, combined with a high customer orientation, reliability, and initiative, complete your profile.
Experience
- As a service-oriented, open, and communicative personality, you create a positive user experience, provide technical support to customers during ongoing operations, and promote teamwork.
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Benefits
Health, Fitness & Fun
- 🎮Gaming Room
- 🙂Health Care Benefits
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT Operations Engineer
- Salary
- from 45.000 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
