Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle 2nd level support for the Bundesvoranschlag application, conduct error analyses, plan deployments, and enhance system automation as well as performance management.
Job Technologies
Your role in the team
- As an Application Manager, you ensure the stable operation of the solution you oversee, Bundesvoranschlag, within the framework of 2nd Level Support.
- This includes ticket analysis and processing, error analysis, troubleshooting, as well as planning and executing deployments, where the components newly developed by Software Engineering are transitioned into production.
- You are responsible for Capacity and Application Performance Management, improving system automation, and overseeing continuous system monitoring.
- Disruptions that affect the operation of the application may also originate from the infrastructure: If you notice issues such as problems with network connectivity, the server, or storage, contact the BRZ colleagues from the responsible team and coordinate the necessary steps.
- You work on creating and maintaining documentation and contribute your expertise within the scope of change management.
- You proactively assist in the development and optimization of operational and business processes and contribute your operational perspective to new development projects.
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Our expectations of you
Education
- Completed higher technical education (HTL, FH, university) with a focus on IT or equivalent qualification and at least 2 years of relevant professional experience.
Qualifications
- Interpreting C# code is an advantage
- UC4 knowledge is an advantage
- high quality and sense of responsibility
- Proficiency in spoken and written German relevant to the activity
Experience
- Experience in SQL & PL/SQL
- ideally ITIL knowledge or experience in IT service management
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 55,076.70 when the requirements profile is fully met.
- This salary indication refers to a full-time position of 38.5 hours per week; any additional hours worked beyond that will be compensated.
- Depending on the specific qualifications, overpayment may be possible with several years of professional experience.
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Benefits
Work-Life-Integration
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Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Engineering
3.2Workingconditions
3.8Culture
4.2