Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.175 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You, together with experienced colleagues, support our clients with all questions regarding their IT services.
- Step by step, you take on more responsibility – from coordinating with specialist departments to independently managing initial clients.
- You assist in coordinating ongoing operations, developing services further, and resolving customer issues.
- You participate in service reviews, meetings, and control rounds – learning to analyze KPIs and draw conclusions from them.
- You assist in planning new projects, develop ideas, and contribute to actively shaping IT roadmaps.
- With your sense of organization and communication, you ensure smooth processes between technology, project management, and clients.
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Our expectations of you
Education
- You have completed an IT education (HTL, FH, University) or are a career changer with a strong understanding of IT.
Qualifications
- You work in a structured manner, communicate clearly, and are eager to improve things.
- ITIL is a familiar term to you – or you are interested in familiarizing yourself with it.
- You are team-oriented, but also independent and self-responsible.
- You have very good German skills as well as good English skills.
- You want to develop further – professionally as well as personally – and you have a Class B driver's license.
Experience
- First experience with IT services or in customer contact is advantageous.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
Location Wels
Bauernstraße 9
4600 Wels
Austria
Topics that you deal with on the job
This is your employer
Mann & Mouse IT-Services GmbH
Wels, Linz
We are a successful and rapidly-growing company in the IT outsourcing industry, serving prominent clients from industries and businesses all over.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Service Delivery Manager
- Salary
- from 3.175 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
