Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you act as the technical contact for internal IT applications, analyzing requests, coordinating service requests, creating reports, and collaborating on improvement proposals with development teams.
Job Technologies
Your role in the team
- You act as a Technical Application Owner within the team for a part of our IT applications.
- You manage internal IT applications and create reports.
- You are the primary contact for our specialist departments regarding IT inquiries during ongoing operations.
- You coordinate incidents and service requests between business units and the development teams (local/international).
- You analyze minor requirements and develop suggestions for improvements.
- You support our architects and IT security teams in monitoring our applications.
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Our expectations of you
Education
- You have a technical education (HTL, FH, university).
Qualifications
- You have very good spoken and written skills in German and English.
- You are proficient in MS Office programs.
- Good SQL query skills and basic programming knowledge are advantageous.
- You have an independent, precise, and structured way of working.
- You have a high team, service, and solution orientation.
Experience
- You have already gained 4 years of relevant professional experience.
- You are familiar with ITIL and ITSM processes and have experience with common ticketing systems (e.g., Jira, Unity, etc.).
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What we offer
- State-of-the-art office in a convenient location at the green Wienerberg, where you can also bring your dog.
- State-of-the-art IT equipment.
- Flat hierarchies, an open 'Du' culture, autonomous working, and the opportunity to contribute ideas and solutions.
- 6-week onboarding program, comprehensive training offerings tailored to your individual development goals.
- Extensive preventive care offerings, vaccination campaigns, work psychological counseling, affordable private group health insurance.
- Public transport or parking subsidy, discounts with various partners, meal allowance, free fruit and drinks in the office, e-pool car available for borrowing.
- 38.5 hours of regular working hours, flexible working hours, and the possibility of working from home ensure an optimal work-life balance.
- Whether it's a summer party, Christmas celebration, participation in the Pride or Business Run - with us, you'll find many opportunities to connect and celebrate together.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
ayvens
Ayvens is a global leader in sustainable mobility, specializing in full-service leasing, flexible subscription services, and fleet management. The company was formed from the acquisition and merger of ALD Automotive and LeasePlan in October 2023 and is a majority-owned subsidiary of the French bank Société Générale.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Application Support Analyst
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
