Logo Fronius International GmbH

Software support technician

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    3.348 to 4.862€ Gross/Month
  • Location
    Wels
  • Working Model
    Hybrid, Onsite
  • Job Technologies

    Your role in the team

    • As a Software Support Technician (3rd Level) in the Technical Competence Center, you act as the competent first point of contact for technical inquiries regarding various systems (including control software) and equipment of our Welding Automation.
    • In this responsible position, you will contribute to the highest possible plant availability on one hand and also support our technicians (1st and 2nd level) on-site with your technical expertise.
    • In new and ongoing developments, you play a key role, as you will subsequently be responsible for their support.
    • Taking over software updates and independently implementing simple changes (bug fixing) in coordination with interface partners (Software Engineering, Project Support, etc.).
    • Support in the creation of training materials.
    • Operating and programming system controls in support cases.
    • Comprehensive documentation of all software modifications in the designated programs (including Jira).
    • Optimization and further development of professional service offerings in collaboration with the team, including subsequent implementation.
    • If necessary, you also support service deployments at our customers' sites.

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    Our expectations of you

    Education

    • Completed technical training with an electrical engineering or mechatronic focus (preferably in the software sector).

    Qualifications

    • Passion for automation technology and robotics.
    • Communicative and open-minded personality.
    • Analytical thinking approach as well as independent and solution-oriented working style.
    • Fluent German skills as well as proficient English skills.
    • Proficient computer user skills (MS Office).

    Experience

    • Ideally with initial experience in technical support/customer support.
    • Experience in programming programmable logic controllers is an advantage.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Food & Drink

    Job Locations

    Map of company locations
    • Location Wels

      Location Wels

      4600 Oberösterreich

      Austria

    Topics that you deal with on the job

    This is your employer

    Fronius International GmbH

    Fronius International GmbH

    Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels

    Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1945
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid
  • Industry
    Industry, Production, Electronics, Automatization, Power Sector, Economy
  • Dev Reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.7
    • Workingconditions

      4.6
    • Culture

      3.7
    • Engineering

      3.0
    • Career Growth

      3.7
    All Dev Reviews on devworkplaces.com
    Logo Fronius International GmbH

    Software support technician

    Salary
    3.348 to 4.862€ Gross/Month
    Location
    Wels
    Working Model
    Hybrid, Onsite

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