Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.348 to 4.862€ Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- As a Software Support Technician (3rd Level) in the Technical Competence Center, you act as the competent first point of contact for technical inquiries regarding various systems (including control software) and equipment of our Welding Automation.
- In this responsible position, you will contribute to the highest possible plant availability on one hand and also support our technicians (1st and 2nd level) on-site with your technical expertise.
- In new and ongoing developments, you play a key role, as you will subsequently be responsible for their support.
- Taking over software updates and independently implementing simple changes (bug fixing) in coordination with interface partners (Software Engineering, Project Support, etc.).
- Support in the creation of training materials.
- Operating and programming system controls in support cases.
- Comprehensive documentation of all software modifications in the designated programs (including Jira).
- Optimization and further development of professional service offerings in collaboration with the team, including subsequent implementation.
- If necessary, you also support service deployments at our customers' sites.
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Our expectations of you
Education
- Completed technical training with an electrical engineering or mechatronic focus (preferably in the software sector).
Qualifications
- Passion for automation technology and robotics.
- Communicative and open-minded personality.
- Analytical thinking approach as well as independent and solution-oriented working style.
- Fluent German skills as well as proficient English skills.
- Proficient computer user skills (MS Office).
Experience
- Ideally with initial experience in technical support/customer support.
- Experience in programming programmable logic controllers is an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Fronius International GmbH
Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels
Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.
Description
- Company Size
- 250+ Employees
- Founding year
- 1945
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Electronics, Automatization, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.7
Workingconditions
4.6Culture
3.7Engineering
3.0Career Growth
3.7