Workplace Image MIC
Logo MIC

Software Support Engineer

New

MIC

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Database
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 45.700 € Gross/Year
  • Location
    Linz
  • Working Model
    Hybrid, Onsite

    • AI Summary

    In this role, you analyze source code and provide international customers with 2nd level support for our GTM suite. You document your knowledge and address technical inquiries promptly.

    Job Technologies

    Your role in the team

    As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.

    • Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
    • Answer technical and functional inquiries from customers regarding MIC GTM-Suite
    • Analyze of the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)
    • Document knowledge (technical notes and articles)

    Responsibility Distribution

    • New Features

    • Maintenance, Bugfixing

    • Client Support

    • Documentation

    • Organisation

    • Meetings

    Our expectations of you

    Education

    • Computer science education (HTL, FH, Uni) with some years of relevant work experience

    Qualifications

    • Good knowledge in JAVA, SQL and relational DB
    • Very good English (spoken & written); German skills are beneficial
    • Service orientation and good communication skills
    • Independent and structured way of working

    Benefits

    Health, Fitness & Fun

    Food & Drink

    Work-Life-Integration

    More net

    Job Locations

    Map of company locations
    • Location Linz

      Location Linz

      Lederergasse 78

      4020 Linz

      Austria

    This is your employer

    MIC

    MIC

    Linz, North Klongtoey, Wattana, Col. Juárez, Delegación Cuauhtémoc, Vadodara, Southfield, Vancouver, Schaffhausen, Salzburg, Wien, Hagenberg, Erlangen, Antwerp

    We automate Customs & Trade Compliance processes for multinational companies, ensuring that international trade regulations and agreements are complied with efficiently and safely. MIC is the world's leading provider of global Customs and Trade Compliance software solutions. Our software is used by over 800 customers in over 55 countries on six continents.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1988
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation

    • Dev Reviews

    by devworkplaces.com

    Total

    (5 Reviews)
    4.2

    • Culture

      4.5

    • Career Growth

      4.1

    • Workingconditions

      4.6

    • Engineering

      3.5
    All Dev Reviews on devworkplaces.com
    Logo MIC

    Software Support Engineer

    MIC
    Salary
    from 45.700 € Gross/Year
    Location
    Linz
    Working Model
    Hybrid, Onsite
    Easy Apply
    Easy Apply
    Direct Apply

    More Jobs