Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will maintain IT systems, assist employees with technical issues, manage user accounts, implement security policies, and engage in digitalization projects.
Job Technologies
Your role in the team
- Maintenance and support of IT systems.
- Support of employees with technical issues. They are the first point of contact for IT questions and assist our employees with hardware and software problems.
- Setup and management of user accounts and permissions.
- You contribute to ensuring compliance with security policies and assist in implementing data protection measures.
- Documentation and maintenance of IT systems and processes.
- Support in the procurement and implementation of new IT and software solutions.
- You maintain and support our IT systems, including networks and office technology.
- You work closely with the IT management and support exciting digitalization projects (e.g., digitization of processes, implementation of new hardware/software).
- Conducting tests, troubleshooting, and quality assurance as part of project work.
- Monitoring of Service-Level Agreements (SLA) and quality standards.
- Coordination and management of partners and service providers.
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Our expectations of you
Education
- You have completed an IT education (e.g., apprenticeship, HTL, technical school) or an equivalent qualification.
Qualifications
- In-depth knowledge of network technologies, IT security, client-server environments, as well as Office solutions.
- Self-initiative and a willingness for continuous learning.
- Ability to quickly analyze and resolve problems, even under time pressure.
- You are communicative, service-oriented, and enjoy working in a team.
- Enjoyment in the role as an interface between users and specialists.
- Proficiency in German, both spoken and written, is required; good English skills are a plus.
- Knowledge of virtualization solutions (VMware, Hyper-V) is an advantage.
Experience
- You have several years of professional experience in IT support or system administration.
- Experience with common software systems (Office 365, booking systems, CRM, etc.).
- Experience with maritime or tourism booking systems is an advantage.
- Experience with cloud services (Azure, AWS) is an advantage.
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Benefits
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
DDSG Blue Danube
DDSG Blue Danube Schiffahrt GmbH, founded in 1995, is a leading company in inland shipping, specializing in scheduled and excursion trips on the Danube.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT employees
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
