Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Linz, Wels
- Working Model
- Onsite
Job Summary
In this role, you handle IT support requests, analyze and resolve technical issues, install and maintain hardware and software, ensuring high customer satisfaction through efficient solutions.
Your role in the team
- Professional receipt and processing of IT support requests via ticketing system.
- Analysis, troubleshooting, and support for internal end-users with technical issues.
- Installation, configuration, and maintenance of IT hardware/software and licensing.
- Ensuring high customer satisfaction through quick and effective problem resolution.
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Our expectations of you
Education
- Completed school education.
Qualifications
- Knowledge of network technologies as well as hardware components is desirable.
- Knowledge in troubleshooting and system administration is an advantage.
- Career changers with an affinity for IT are welcome.
- Teamwork, self-responsibility, and service orientation.
Experience
- Experience in IT support is advantageous.
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Job Locations
Location Wels
4600 Oberösterreich
Austria
Location Linz
Oberösterreich
Austria
This is your employer
Trogroup Gmbh
We are the world leaders in stamp production (through our Trodat brand) and laser technology (with Trotec). Our brands are synonymous with quality and innovation, making us the go-to providers for these products worldwide.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Field Support
- Location
- Linz, Wels
- Working Model
- Onsite
