Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.200 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will set up and manage workspaces, assist users with IT inquiries, and coordinate complex issues with external service providers.
Job Technologies
Your role in the team
- Setup of workstations and management of users.
- First internal point of contact for IT questions during ongoing operations.
- Recording, structured initial analysis of IT issues, and forwarding more complex concerns to external partners if necessary.
- Interface role between users and technical support of external service providers (e.g., Managed Services, telephony providers, software manufacturers).
- Supervision and management of the hardware infrastructure with support from external technicians.
- Support in the management of network components.
- Documentation of the IT landscape and system data maintenance.
- Support in establishing functional processes and sustainable organizational structures.
This text has been machine translated. Show original
Our expectations of you
Education
- You quickly take responsibility for your area of work and independently and solution-orientedly bring topics to a close.
Qualifications
- Broad user knowledge of MS Office/Office 365 or in modern IT environments (video conferencing, VoIP telephony, cloud services, apps).
- Enjoyment in a service-oriented internal interface function.
- Very good sense of structure and processes, as well as the ability to work precisely even with changing priorities.
- Willingness to undertake a highly location-dependent activity.
- Excellent knowledge of German, basic knowledge of English.
Experience
- Commercial or business-technical background with solid professional experience in an IT-focused, organizational role.
- Experience in IT/user support or in user training.
This text has been machine translated. Show original
What we offer
- centrally located workplace in a long-term secure and meaningful environment.
- Flat hierarchies and short decision-making processes.
- Open, team-oriented corporate culture.
- Gross monthly salary from EUR 3,200 (full-time, 37 hours) with willingness to overpay.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Pendl & Piswanger
Pendl & Piswanger, based in Vienna, has been specializing in personnel and management consulting since 1980 and also operates in the CEE region. It offers comprehensive services in executive search and human resources.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Consulting
Specialist in IT coordination, user support, organization & processes
- Salary
- from 3.200 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.289 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
