Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.251 € gross/month
Job Summary
In this role, you provide first-level support via phone and email, manage device lifecycle processes, prepare reporting data, and coordinate repair cases for corporate clients.
Your role in the team
- First level support via email or phone
- Direct customer support in device lifecycle management
- Preparation of data and creation of reports for corporate clients
- Coordination and processing of repair cases for corporate clients
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Our expectations of you
Education
- Commercial or technical training
Qualifications
- Good German skills
- Precise, independent, and reliable work ethic
- Class B driver's license preferred
Experience
- Experience in customer support is an advantage
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What we offer
- Work in a close-knit team
- Numerous employee discounts (fashion, sports, travel, ...)
- Flexible working hours, home office, and work equipment also for private use
- Nice, modern office (good public transport connections
- The minimum salary for the position is €2,251 gross per month based on full-time employment according to the collective agreement for trade.
- Depending on qualifications and experience, there is a willingness to pay above the standard rate.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Anantara Group
Anantara is the perfect place to find your next extraordinary moment. With opportunities to seek the exceptional and encounter new things around every corner, Anantara is sure to broaden your horizons.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Service Desk Specialist
- Salary
- from 2.251 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.775 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
