Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.389 € Gross/Year
- Location
- Krems an der Donau
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Coordination, planning and resolution of IT support requests (hardware and software) especially with Microsoft 365, Windows and Apple products, collaboration tools, etc.
- Categorization of tickets and, if necessary, forwarding them to the responsible departments
- Work with the central ticket system (JIRA)
- Journal services on weekends (approx. 1x/month), holidays and evenings (on site, via video or telephone)
- Training of employees in the areas of media technology and the applications used
- Supervision, assembly and dismantling as well as support of technical equipment (IT hardware, media technology) throughout the university and branch offices as well as at events
- Support for simple inquiries about building technology
- Conception and preparation of decision-making bases for product selection for expansions (e.g. hardware) including advice to the specialist departments
- Commissioning the purchase of new technical equipment
- Creation of technical documentation/manuals
- Participation in school enrollment measures in coordination with the departments
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Our expectations of you
Education
- Completed or imminent high school diploma and relevant internships OR other completed technical training (e.g. apprenticeship, technical school) in conjunction with at least 2 years of relevant professional experience in the field of IT or media technology
- Knowledge (e.g. through professional experience, training, internships) in building technology or network technology
Qualifications
- very good IT knowledge in dealing with common Windows and Office environments (e.g. Windows 10, Microsoft 365, etc.) and good knowledge of media technology
- very good knowledge of German and English (both at least B2)
- Personal responsibility, high problem-solving skills
- Interest in professional and personal training
- Ability to work in a team and strong communication skills
Experience
- Experience working with a ticketing system
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Krems an der Donau
Niederösterreich
Austria
This is your employer
Donau-Universität Krems
Krems An Der Donau
The University of Krems is a leading public university in this field in Europe. With its expertise in teaching and research, the University of Krems is committed to tackling societal challenges.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Culture
3.7Career Growth
2.5Engineering
3.5Workingconditions
3.5
IT Techniker
- Salary
- from 36.389 € Gross/Year
- Location
- Krems an der Donau
- Working Model
- Hybrid, Onsite
