Job
- Level
- Experienced
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.000 € gross/year
Job Summary
In this role, you manage user accounts in Active Directory, oversee smart card processes, and are responsible for Windows client deployment via SCCM. You also optimize workflows, document processes, and train colleagues.
Job Technologies
Your role in the team
- Creation and management of user accounts and groups, as well as permission management in Active Directory, Exchange, and the file service – structured, traceable, and in accordance with applicable security policies.
- Management and administration of smartcards throughout their entire lifecycle – from issuance and troubleshooting to deactivation.
- Responsibility and operational management of the installation line – Windows clients are efficiently, stably, and user-oriented deployed using SCCM.
- Further development of processes as well as ongoing quality assurance – with an eye for the big picture and the small details.
- Assessment and expansion of automation opportunities – questioning manual processes, identifying potential, and implementing solutions.
- Documentation – structured and comprehensible.
- Training of colleagues as well as proactive communication about new developments and changed processes.
- Participation in IT projects – in rollouts, migrations, and organizational changes.
- Supervision of apprentices in the team (possibility for trainer apprenticeship for apprentices).
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Our expectations of you
Education
- Completed training in Information Technology or a comparable professional qualification.
Qualifications
- Solid knowledge of Active Directory and the Windows domain environment – user management and permission concepts are familiar to you.
- Knowledge of scripting and automation – especially PowerShell – is an advantage.
- High technical interest, understanding, and initiative.
- Interest in organizational structures and their interrelationships.
- Process thinking – the ability to analyze, structure, question, and specifically improve existing workflows.
- Sense of responsibility and a strong awareness of quality.
- Conflict resolution skills – clear and respectful communication.
- Team orientation and strong communication skills.
- Service orientation – empathy, patience, and the willingness to create sustainable solutions.
- Enjoyment in sharing knowledge and in contact with colleagues.
- Willingness to further education.
- Driver's license B is an advantage.
Experience
- Experience with SCCM or comparable client management solutions is desirable.
- Experience with smartcard management is desirable.
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What we offer
- Varied responsibilities: You will work in a diverse range of tasks that allow you a high degree of autonomy.
- Flexible working: You have the option to spend up to 60% of your working hours working from home.
- Work-Life Balance: We place great importance on the compatibility of family, leisure, and work. Therefore, we offer an employment relationship without all-inclusive contracts.
- Regional activity: You will work within a regional scope and benefit from our flexible flexitime model.
- Easily accessible location: Our office in the Tabakfabrik Linz is well reachable by public transportation.
- Training opportunities: We offer you the chance for professional development through internal and external training programs.
- Social Benefits: Opportunity for private use of a renowned online course platform, meal allowance, fresh fruit, and much more.
- Salary from €44,000 gross per year. The stated salary corresponds to the collective agreement minimum annual gross salary for full-time employment. Depending on qualifications and relevant professional experience, a higher salary is of course possible.
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Benefits
Work-Life-Integration
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Job Locations
About Your Employer
IKT Linz GmbH
Linz
The IKT Linz Group is one of the largest IT service providers in Linz and a prime example of shared services in the public sector. We provide top-quality IT solutions and support to our customers, always finding new ways to increase efficiency and satisfaction.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
3.5Engineering
3.8Workingconditions
4.0Career Growth
3.5
Support Engineer
- Salary
- from 44.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 32.009 € net/year
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
