Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.227 € Gross/Month
- Location
- Vienna, Gemeinde Himberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support users in IKT issues via phone and remote assistance, manage access rights and IT applications, handle IT equipment provisioning, troubleshoot issues, and oversee telecommunication management.
Job Technologies
Your role in the team
- You support users (via phone, remote support, on-site assistance) with individual ICT-related issues (hardware, software, telephony, call systems, access permission problems, setting up computers).
- They grant and document the authorization for the use of IT applications, LAN users, email accounts, and shared Outlook resources, and request these.
- You are responsible for the role and department management of SoWiso.
- They maintain the IT equipment in the inventory network of MA 01 and handle troubleshooting as well as order exchange with MA 01 via the REMEDY system.
- You assist with PC maintenance and software installations.
- They independently oversee the outfitting and relocation in collaboration with the team leader and, upon their instruction, manage the telecommunications equipment (telephone).
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Our expectations of you
Education
- You possess a high school diploma or an equivalent qualification.
- Alternatively, you have completed a relevant vocational qualification or an equivalent training and have at least 6 years of relevant professional experience in general administrative work or equivalent years of professional experience.
Qualifications
- You have knowledge of the organization of the Magistrate of the City of Vienna, especially in connection with the handling of IT tasks.
- You act independently, are willing to perform additional services, and work precisely.
- You possess very good Windows and MS Office skills.
Experience
- You have knowledge and experience with LAN networks, their authorization systems, as well as the city-wide individual software systems (e.g., SAP, Remedy, UEBW, QWS, etc.).
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Gemeinde Himberg
2325 Niederösterreich
Austria
Location Vienna
Austria
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Clerk in the ICT Management Department
- Salary
- from 3.227 € Gross/Month
- Location
- Vienna, Gemeinde Himberg
- Working Model
- Hybrid, Onsite
