Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Temporary employment
- Salary
- from 59.682 € Gross/Year
- Location
- Eisenstadt
- Working Model
- Onsite
Job Summary
In this role, you handle 1st-level support inquiries, document user requests in the ticket system, and assist with basic analysis of disturbances in medical systems, while utilizing your analytical thinking to contribute to troubleshooting.
Job Technologies
Your role in the team
- Support in 1st-level support and basic 2nd-level support.
- Receiving and documenting user requests (ticket system).
- Processing simple service requests.
- Support with basic fault analysis.
- Assistance in the maintenance of connected medical systems.
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Our expectations of you
Education
- Completed IT education (technical college, HTL, apprenticeship, university).
Qualifications
- Solid basic knowledge: Windows, Office, hardware, network.
- Analytical thinking and service orientation.
- Very good knowledge of German.
- Identification with the values of the Merciful Brothers and their ethics, as expressed in the Ethics Code (see http://barmherzige-brueder.at/ethik/codex).
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What we offer
- This position is initially designated as a temporary parental leave position, with the possibility of extension depending on future developments and needs.
- The scope of employment is agreed upon (32 - 40 hours/week).
- A varied and challenging activity within a committed team.
- 28 working days of vacation per year.
- Affordable catering in the employee dining hall as well as affordable accommodation (subject to availability).
- Supervision, Work Psychology, and Occupational Health Promotion.
- Numerous perks (employee discounts, offers, etc.).
- Annual minimum gross salary € 59,682.00 (Level 1 at 100% employment rate) - higher depending on the amount of creditable previous service years, depending on professional experience.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Krankenhaus der Barmherzige n Brüder Eisenstadt GmbH
The Hospital of the Merciful Brothers Eisenstadt GmbH is an established healthcare institution specializing in acute care. It offers a variety of medical departments and places great emphasis on personal attention. With a long tradition since 1760, it is an important part of healthcare in the region.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector