Job
- Level
- Experienced
- Job Field
- Scrum, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 53.800 to 60.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
Job Summary
In this role, you will plan and manage IT and digitalization projects in the contact center and AI development, analyze requirements, and coordinate teams to ensure adherence to deadlines, budgets, and quality standards.
Your role in the team
- Planning and implementation of digitalization and IT projects in the Contact Center & AI development sector
- Requirements analysis (new projects & change management) for software rollouts
- Preparation of project documentation, leading and facilitating project meetings with clients and partners
- Coordination of technical and professional requirements at different levels with the teams
- Coordination, control, and quality assurance of project results
- Ensuring compliance with budget, schedule, acceptance, and quality assurance goals.
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Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Education
- Completed university degree (Business Informatics, Computer Science, Business Administration, or comparable)
Qualifications
- Project management according to PMP, CAPM/IPMA (at least Level C-A) or PRINCE2
Experience
- At least 5 years of experience in (IT) project management according to PMP, CAPM/IPMA (minimum Level C-A), or PRINCE2.
- Proven experience in managing complex projects/programs (reference project)
- Very good knowledge of agile project management and ITIL.
- Strong communication skills, confident demeanor, and team orientation
- Structured, analytical, and proactive working style
- Fluent in German and English
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Benefits
Health, Fitness & Fun
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 💰Team Budget for Free Use
- 🧠Mental Health Care
- ♿️No Physical Barriers
- 🙂Health Care Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
LinkThat YouCon EDV Dienstleistungs GmbH
Wien, München, Košice
We are a system integrator that links telephone solutions with CRM/ERP products from leading manufacturers. Our customer service and sales tools are enriched with the latest advances in artificial intelligence, so contact centers can work efficiently and future-proof.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2006
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Project & Change Manager
- Salary
- 53.800 to 60.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
