Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle the monitoring, incident, problem, and change management of our IT services, collaborate closely with internal and external partners, and ensure the continuous development of the IT landscape.
Job Technologies
Your role in the team
- To strengthen our IT Service Management team, we are looking for a self-reliant and solution-oriented individual.
- Together with your team, you are responsible for successful monitoring as well as for problem and change management of our IT services.
- In collaboration on equal footing with internal and external partners, you ensure smooth operation and continuous development of our IT landscape.
- You specifically apply your expertise to internal technical issues.
- You will take over operational system monitoring and support the further development of our IT service environment.
- You ensure the availability of all IT services together with colleagues and external partners.
- Approximately every two months, alternating with your team outside of office hours, you take on the on-call duty for one week and are responsible for responding quickly to system issues in case of an incident to ensure smooth operation.
- You are responsible for the incident, problem, and change management of our IT services and are in ongoing coordination with internal and external stakeholders.
- You oversee the deployment of new and modified IT services as part of releases.
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Our expectations of you
Education
- You have completed vocational training (apprenticeship, HTL, FH, university, etc.) or an equivalent relevant qualification.
Qualifications
- Ideally, you possess an ITIL certification for this position.
- You stand out for your independent and self-responsible working style as well as a high level of analytical skills.
- You value precise and structured working methods.
- You enjoy working in a team and bring a high level of service orientation.
- You have very good German and English skills and can express yourself clearly and convincingly.
Experience
- You have initial professional experience in IT Service Management.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
PSA Payment Services Austria GmbH
PSA Payment Services Austria GmbH (PSA) ist ein Transaktionsdienstleister und das österreichische Kompetenzzentrum für bargeldloses Bezahlen. Wir unterstützen Banken rund um die Uhr dabei, ihren Kunden sichere, schnelle und bequeme Transaktionen zu ermöglichen.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
IT Service Manager - Card Based ITSM
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
