Job
- Level
- Senior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 66.806 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the stable operation of the DMS (OpenText Extended ECM), proactively monitor systems, resolve issues, optimize processes, and support customer projects and system upgrades.
Job Technologies
Your role in the team
- Ensuring the stable operation of complex DMS applications (OpenText Extended ECM) in close coordination with Product and Solution Management.
- Proactive monitoring of the systems and independent troubleshooting of issues – also in collaboration with the software provider.
- Continuous optimization and automation of DMS operations in compliance with the agreed SLAs.
- Processing of service and support requests as well as coordination of releases and deployments according to the roadmap.
- Creation and maintenance of operational documentation to safeguard the customer's process know-how.
- Support in planning and implementing upgrades as well as participation in on-call duty.
- Consulting and technical implementation within the scope of onboarding and new customer projects.
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Our expectations of you
Education
- Completed education in the IT field (HTL, University of Applied Sciences, or University) or comparable professional experience.
- ITIL knowledge or ITIL training – desirable.
Qualifications
- Excellent knowledge of heterogeneous IT infrastructures.
- Willingness to undergo security clearance in accordance with § 55 of the Security Police Act.
- Very good German language skills.
- Knowledge of databases, preferably Oracle or Postgres – desirable.
Experience
- At least 5 years of professional experience in heterogeneous IT system landscapes.
- Extensive experience in the fields of analysis, software development, and application management.
- Extensive experience with the OpenText Extended ECM platform (ideally in the areas of Content Server, Connected Workspaces, Web Reports, or Content Server Workflow) both in administration and, ideally, in consulting.
- Initial experience in dealing with clients – advantageous.
- Experience with Archive Center, Intelligent Viewing, Records Management, Enterprise Scan, or Invoice Capture Center – a plus.
- Ideally, experience with container technologies is a plus.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Hintere Zollamtsstraße 4
1030 Wien
Austria
Topics that you deal with on the job
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Engineering
3.2Culture
4.2Career Growth
4.0Workingconditions
3.8
System Engineer for Open Text
- Salary
- from 66.806 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
