Logo Innsbrucker Kommunalbetriebe AG (IKB)

Junior Application Support Specialist for ERP and Customer Portals

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Job

  • Level
    Junior
  • Job Field
    BI, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Innsbruck
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this position, you will manage the SDK Provider Suite and customer portals, work on process optimization, and develop new features in IT projects within the energy and utilities sector.

    Job Technologies

    Your role in the team

    • As a (Junior) Application Manager, you will jointly oversee the SDK Provider Suite—the backbone of our customer processes—as well as the web portals IKB-Direkt and the Netzkundenportal, together with colleagues from the Business Management team.
    • Furthermore, you will actively participate in projects to further develop our portal landscape.
    • Your additional responsibilities include supporting the specialist department in optimizing business processes.
    • Participation in the planning, implementation, administration, and further development of applications and portal solutions in the energy and utilities sector.
    • Active participation in portal projects and the implementation of new features.
    • Collaboration with key users, internal IT colleagues, and external IT service providers.
    • Leadership, design, and implementation of small and large IT projects.

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    Our expectations of you

    Education

    • Successfully completed IT education (e.g., university/FH, college, HTL, or equivalent).

    Qualifications

    • Understanding of web development and scripting skills is an advantage.
    • Communication skills as well as an independent, structured, and analytical way of working.
    • Interest in and enjoyment of working on complex topics.
    • High customer and service orientation as well as strong team spirit.

    Experience

    • Experience in application management or product ownership of customer portals.
    • Experience with relational databases (e.g., SQL, Oracle).

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    What we offer

    • Monthly gross salary according to the collective agreement for workers and employees of IKB starting from € XXXX,- (38.5 hours per week) for entry-level professionals; specialists receive a higher pay depending on their qualifications and experience.
    • Attractive and flexible working hours (flexitime from 6:30 a.m. to 8:00 p.m., no core hours), ensuring a very good work-life balance.
    • Option for home office and mobile working up to 3 days a week.
    • Weekend from Friday afternoon.
    • After the 5th year, two additional days off (relief days), and after the 12th year, five additional days off (relief days).
    • Official days off according to the collective agreement on December 24th and December 31st.
    • Meal allowance (€7 net per lunch) at many partner restaurants.
    • Climate Ticket Tirol or travel allowance.
    • Company pension scheme.
    • Child allowance (€50 per child) as well as childcare places.
    • Excellent connectivity due to central location.
    • Affordable bike leasing.
    • Varied, innovative, and interesting scope of work.
    • Very good working atmosphere and appealing work environment.
    • Comprehensive onboarding and buddy program.
    • Ongoing training and development (individual further education).
    • Attractive bonus schemes and employee discounts.
    • Starter apartment subject to availability (rentable and move-in affordable for up to one year).
    • Regularly fresh, seasonal fruit available for free pick-up.
    • Employee facilities (staff kitchen, communal areas, etc.).
    • Company doctor (including vaccination campaigns, mobile eye tests).
    • Comprehensive health measures.

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    Benefits

    Work-Life-Integration

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    Health, Fitness & Fun

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Innsbruck

      Tirol

      Austria

    This is your employer

    Innsbrucker Kommunalbetriebe AG (IKB)

    Innsbrucker Kommunalbetriebe AG (IKB)

    Innsbruck

    The IKB's comprehensive range of services includes traditional utilities such as electricity and water supply, as well as innovative products like fiber-optic internet and energy contracting. By providingsuch a wide array of options, the IKB makes an important contribution to the high quality of life in Innsbruck and its surrounding area.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Public Service, Unions, Power Sector, Economy
  • Logo Innsbrucker Kommunalbetriebe AG (IKB)

    Junior Application Support Specialist for ERP and Customer Portals

    Location
    Innsbruck
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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