Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.600 € Gross/Year
- Location
- Henndorf am Wallersee
- Working Model
- Onsite
Job Summary
In this role, you will manage IT inquiries, document solutions, and support business departments with IT projects and process digitization while ensuring effective 1st level support of company applications.
Job Technologies
Your role in the team
- You are the first point of contact for IT questions and issues across all departments of the company. After the onboarding process, you will be able to handle incoming requests independently or with your colleagues, prepare them for 2nd/3rd level support, or resolve them yourself.
- 1st level support for all departments within the company.
- Support of our corporate applications in 1st level support.
- Administration of the ticket system.
- Documentation of the system landscape as well as the solutions from the tickets.
- Supporting the business units in analyzing and identifying IT requirements and optimization potentials.
- Shaping the ongoing process digitalization as well as supporting IT projects.
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Our expectations of you
Education
- Completed vocational training in the IT field? Then we look forward to receiving your application.
Qualifications
- But we also offer motivated individuals with an interest in IT and comparable qualifications the opportunity to start with us as career changers.
- If you are motivated to learn new things, you also have the opportunity to develop further in your job with us.
- Basic knowledge of Windows operating systems, Microsoft 365 / Office applications, and network technologies (LAN/WLAN, TCP/IP - basic understanding).
- Ideally, knowledge of workflows in a manufacturing operation.
- Structured, autonomous, and service-oriented way of working.
- Very good knowledge of German.
- Assumption of on-call duties after an appropriate training period (following appropriate compensation).
Experience
- Professional experience in the IT sector, ideally in general IT support.
- Initial experience with the support, administration, or use of ERP systems.
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What we offer
- In addition to a variety of benefits, you will benefit from a professional environment where you can develop your strengths and grow both personally and professionally.
- We support you with your daily tasks and nurture your talents – so that we can become even stronger together as a team.
- We offer an attractive salary, starting from at least EUR 40,600.00 gross per year depending on qualifications and professional experience, with the possibility of overpayment.
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Job Locations
This is your employer
Gebrüder Woerle
Woerle ist ein Familienunternehmen, das von Menschen geprägt wird, die jeden Tag ihr Wissen und ihre Kompetenz einbringen. Das garantiert weltweiten Erfolg und gleichbleibend hohe Qualitätsstandards für Produkte von Woerle. Mit knapp 340 MitarbeiterInnen produzieren wir bereits in der 5. Generation hochwertige Käsespezialitäten.
Description
- Company Size
- 250+ Employees
- Founding year
- 1889
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products
IT Service Desk Employee
- Salary
- from 40.600 € Gross/Year
- Location
- Henndorf am Wallersee
- Working Model
- Onsite
- Diversity
- Open for all genders
