Job
- Level
- Senior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage and enhance the client and mobile device environment, address support requests, collaborate closely with 2nd and 3rd level teams, while ensuring customer satisfaction through fast and effective service.
Job Technologies
Your role in the team
- Administration and further development of the existing client, mobile device, and printer landscape.
- Close collaboration with our 2nd and 3rd level teams, as well as support in implementing changes and introducing new IT solutions and IT technologies.
- Troubleshooting and fault resolution (client, printer, peripherals; mobile devices) remotely and nationwide in Austria.
- Creation and updating of documentation and user manuals.
- Technical knowledge transfer in the IT Service Desk.
- Ensuring high customer satisfaction through quick, proactive, and effective problem resolution.
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Our expectations of you
Education
- Technical education with a focus on IT (apprenticeship, HTL, university).
Qualifications
- Technical understanding and solid knowledge of the Windows environment and network technologies.
- ITIL knowledge is an advantage.
- Very good knowledge of German and English.
- Joy in dealing with people.
- Proactive, responsible, and quality-conscious personality with a strong service orientation.
Experience
- Professional experience in the IT environment, ideally in a broad, generalist role.
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What we offer
- Varied activity with a high degree of personal responsibility.
- Exciting and challenging projects in a dynamic and internationally active work environment.
- Friendly colleagues with team spirit and motivation.
- Flat hierarchies for autonomous and responsible work.
- Long-term employment with diverse training and development opportunities.
- Flexible working hours (flextime, partial home office possible).
- Additional benefits (e.g., meal vouchers, employee events, onboarding buddy, employee discounts, and much more).
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Lagermax Internationale Spedition GmbH
Salzburg, Obertrum Am See, Straßwalchen
At Lagermax, we specialize in transportation services such as express delivery, cargo shipping and logistics. We are dedicated to providing our customers with efficient and reliable service no matter how large or small your shipment may be.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Logistics, Transportation
Senior IT Support Manager
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
