Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will manage first and second-level support, administrate the IT infrastructure, install and maintain hardware and software, while also enhancing IT security standards.
Job Technologies
Your role in the team
- First- and Second-Level Support for users regarding hardware, software, network, and system issues (IT Service Desk).
- Administration, support, and further development of the IT infrastructure (Microsoft 365, Exchange, Intune, Entra ID, network, end devices, and specialized applications).
- Installation, configuration, and maintenance of IT workstations, mobile devices, and other IT hardware, including user and permission management.
- Ensuring ongoing IT operations through system updates, data backups, error analysis, and technical administration.
- Implementation and further development of IT security, compliance, and quality standards.
- Management and coordination of external IT service providers as well as administration of IT licenses and contracts.
- Participation in IT projects and cross-departmental collaboration with business units, group companies, and external partners.
- Creation and maintenance of documentation as well as conducting user training.
- Support with cloud solutions (AWS) or management of relevant service providers.
- Representation activities in the CAFM system.
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Our expectations of you
Education
- Completed education in the IT field (e.g., HTL, FH) or a comparable qualification.
Qualifications
- Good knowledge of the Microsoft environment, especially Microsoft 365, Exchange, Intune, and Entra ID.
- Basic knowledge in the areas of networking (LAN, WLAN, VPN), IT security, and IT infrastructure.
- Ideally, knowledge in the field of Cloud Services (e.g., AWS) or specialized applications.
- Structured, solution-oriented, and independent way of working.
- Strong service and customer orientation as well as high communication skills.
- Teamwork skills, sense of responsibility.
Experience
- Several years of professional experience in IT support and/or system administration is an advantage.
- Experience in handling hardware and software as well as in supporting end users.
- Experience in collaborating with external service providers is an advantage.
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What we offer
- Varied activity.
- Modern office and IT equipment.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Hiebler & Partner GmbH
Hiebler & Partner Personal- & Projektmanagement GmbH specializes in personnel placement and consulting services. The company offers IT services and focuses on mechanical engineering, automotive, and software/IT.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Allrounder
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
