Logo Vienna Insurance Group AG Wiener Versicherung Gruppe

Security Operations Center Service Owner

Job

  • Level
    Experienced
  • Job Field
    IT, Project, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 80.000 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will develop strategies for SOC/SIEM systems, lead projects for new technology implementation, and manage the entire service lifecycle, including SLA management and customer communication.

    Your role in the team

    • Strategic planning, further development, and implementation of the SOC/SIEM strategy, taking into account the security requirements and compliance regulations of the VIG Group.
    • Identification and evaluation of new technologies and trends in the SOC/SIEM domain - with a focus on efficiency improvements and the specific needs of our customers.
    • Technical leadership of projects for the introduction of new SOC/SIEM functions and technologies.
    • End-to-end responsibility for the entire lifecycle of the SOC/SIEM service: from planning and implementation to operations and maintenance - ensuring availability, performance, and stability.
    • Definition, monitoring, and assurance of Service Level Agreements (SLAs).
    • Close collaboration with the Group Competence Center SOC/SIEM as well as with customers to gather requirements and align the service accordingly.
    • Regular communication with customers on service status, developments, and security-relevant incidents, as well as building and maintaining relationships with external partners and suppliers.
    • Preparation and presentation of regular reports on service status, Key Performance Indicators (KPIs), and security incidents - both for management and for customers.

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • University degree in Computer Science, Business Informatics, IT Security, or a comparable discipline.

    Qualifications

    • Deep understanding of IT security, cyber defense, as well as relevant security standards (e.g., ISO 27001) and industry-specific compliance requirements.
    • Strong communication and presentation skills - also in international contexts.
    • Analytical and conceptual thinking skills combined with problem-solving and decision-making abilities - even in critical situations and under time pressure.
    • Very good command of English, both written and spoken; German skills are an advantage.

    Experience

    • Good knowledge of SOC/SIEM systems and technologies, ideally with experience in multi-tenant environments and complex international organizations.
    • Several years of experience in leading and delivering IT projects, preferably with a focus on multi-tenant solutions.
    • Experience in technical coordination and project leadership, ideally with direct customer interaction.

    This text has been machine translated. Show original

    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    Vienna Insurance Group AG Wiener Versicherung Gruppe

    Vienna Insurance Group AG Wiener Versicherung Gruppe

    Wien

    We are the leading insurance company in Austria and Central and Eastern Europe. We have more than 23,000 employees who stand out through their engagement, competence, and service orientation.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1824
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo Vienna Insurance Group AG Wiener Versicherung Gruppe

    Security Operations Center Service Owner

    Salary
    from 80.000 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite

    More Jobs