Job
- Level
- Experienced
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the main point of contact for clients, developing and monitoring Paid Social campaigns on platforms like Meta and TikTok, translating data into actionable insights.
Your role in the team
- As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities.
- You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights.
- Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts.
- Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations.
- Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders.
- Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines.
- Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact.
- Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio.
- Maintain operational accuracy across campaign setup, QA, and reporting workflows.
- Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices.
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Our expectations of you
Qualifications
- Vertrautheit mit einer oder mehreren großen Social-Ad-Plattformen (Meta Ads Manager, TikTok Ads Manager oder Snap Ads Manager).
- Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly.
- Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball.
- Good communicator, in writing and in conversation, with a client-first mindset.
- Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work.
- Familiarity with 3rd party creative or media buying platforms (e.g., Smartly, Hunch) is a plus but not required.
Experience
- 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management.
- Experience in iGaming, sports, or digital agency environments is a strong advantage.
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What we offer
- A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding.
- Flexibility to manage your workday and tasks with autonomy.
- A balance of structure and autonomy to tackle your daily tasks.
- Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
- Global Employee Assistance Programme.
- Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
- Online training videos.
- Flexible working hours.
- While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company.
- The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture.
- For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together.
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 👨🏻🎓Mentor Program
- 👩⚕️Company Doctor
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- 🎳Team Events
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Sportradar Media Services GmbH
Leonding, Wien, Gera, Bremen
At Sportradar, we have more than 1,900 employees working at more than 30 locations worldwide (including Ljubljana, Minneapolis, Munich, Oslo, Trondheim and Warsaw). We occupy a unique position at the intersection of sport, media and gaming industries. In addition to our core business operations we also operate LAOLA1.at and LAOLA1.tv – Austria's largest sports networks. Despite our full dedication to work , fun and teamwork are never far from us.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2001
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Sports, Leisure, Media, Publishing, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)4.0
Engineering
3.6Career Growth
3.8Workingconditions
4.3Culture
4.3
Client Solutions Manager Paid Social
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
