Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.643 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you provide IT support for users, administer Microsoft 365 and Intune, implement IT security standards, and coordinate external service providers to ensure smooth IT operations.
Job Technologies
Your role in the team
- First- and Second-Level Support for users on hardware, software, network, and system issues (IT Service Desk)
- Administration, support, and further development of the IT infrastructure (Microsoft 365, Exchange, Intune, Entra ID, network, end devices, and specialized applications)
- Installation, configuration, and maintenance of IT workstations, mobile devices, and other IT hardware, including user and permission management.
- Ensuring ongoing IT operations through system updates, data backups, error analysis, and technical administration.
- Implementation and further development of IT security, compliance, and quality standards
- Management and coordination of external IT service providers as well as administration of IT licenses and contracts.
- Participation in IT projects and cross-departmental collaboration with business units, group companies, and external partners.
- Creation and maintenance of documentation as well as conducting user training.
- Support with cloud solutions (AWS) and management of relevant service providers.
- Representation activities in the CAFM system
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Our expectations of you
Education
- Completed education in the IT field (e.g., HTL, FH) or a comparable qualification
Qualifications
- Good knowledge of the Microsoft environment, especially Microsoft 365, Exchange, Intune, and Entra ID.
- Basic knowledge in the areas of networking (LAN, WLAN, VPN), IT security, and IT infrastructure.
- Ideally, knowledge in the field of Cloud Services (e.g., AWS) or specialized applications.
- Structured, solution-oriented, and independent way of working
- Strong service and customer orientation as well as high communication skills
- Teamwork skills, sense of responsibility, and enjoyment in collaborating on projects
Experience
- Several years of professional experience in IT support and/or system administration is advantageous.
- Experience in handling hardware and software as well as in supporting end users.
- Experience in collaborating with external service providers is an advantage.
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What we offer
- Varied, autonomous activities
- Modern office and IT equipment
- Ongoing training and development
- Attractive employee benefits
- Company laptop and mobile phone for private use
- The minimum monthly salary for this position is € 4,643 gross on a full-time basis. However, your actual salary will be individually and jointly negotiated in accordance with market standards and based on your qualifications and professional experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
Hiebler & Partner GmbH
Hiebler & Partner Personal- & Projektmanagement GmbH specializes in personnel placement and consulting services. The company offers IT services and focuses on mechanical engineering, automotive, and software/IT.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency