Job
- Level
- Experienced
- Job Field
- Scrum, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 62.790 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will oversee the operational management of multiple teams within the Testing Service, handling the backlog, ensuring SLAs are met, and promoting the professional development of team members.
Your role in the team
As a Service Owner (m/f/d), you are responsible for overseeing and leading multiple teams that are responsible for specific subareas within a comprehensive testing service.
You work with your Service Team to process the backlog of Service Requests and ensure that they are handled efficiently and to the satisfaction of our customers.
Your responsibilities include:
- Adherence to the agreed SLAs
- Operational management of the service team, including planning and management of team members.
- Active knowledge management and professional development of employees within the teams
- Identifying and resolving impediments within the teams
- Creating the Service Reports
- Regular communication and coordination with internal and external stakeholders
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Our expectations of you
Education
- Completed university of applied sciences/college, or equivalent professional experience
Qualifications
- Excellent communication skills, with the ability to set a framework within which the team can operate and work autonomously.
- Excellent German and English skills
- Strong analytical and problem-solving oriented thinking
- Ability to work in a dynamic environment and effectively manage priorities
Experience
- Relevant professional experience in Test Management, several years of leadership experience preferred
- Solid experience in agile methodologies, particularly Scrum, and their implementation within teams.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Job Locations
Location Vienna
Rennweg 97
1030 Wien
Austria
Topics that you deal with on the job
This is your employer
T-Systems Austria GesmbH
Graz, Bergheim, Wien, Gmünd
As one of the leading global players in information and communication technology (ICT), T-Systems offers a world-wide infrastructure of data centers and networks.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Culture
4.5Workingconditions
5.0Engineering
4.0Career Growth
4.4
Service Owner Testing Service
- Salary
- from 62.790 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
